Our Maintenance Plans

Why R.A. Hoy Customers Benefit From Our Energy Savings Agreement 

Established in 1979 and one of the first Heating and Cooling companies on the Outer Banks, Hoy has grown into one of the largest and most technologically advanced. We are also one of the largest sources of Trane equipment on the North Carolina coast.

15% Discount 

Parts and labor for any required service or repairs

Priority Service

Your service call will be given priority over customers who
do not sign up for the Energy Savings Agreement. This will reduce down time.

Less Energy Use

A clean and well-maintained system uses from 20% to
30% less energy. The savings alone can pay for the Energy Savings Agreement.

Extend Service Life

Regularly serviced equipment lasts up to 50% longer than non-maintained equipment.

Projected Equipment Failure

Our highly trained service technicians may be able to predict future equipment failure. Since the equipment is well maintained, there is a better chance it won’t break down during busy seasons or times of extreme weather conditions.

Peace Of Mind

The security of knowing there is no down time on your rental property. Your system performance is monitored on a regularly scheduled agreement plan.

Warranty Validation

Manufacturers warranties may require proof of at least one (1) annual maintenance being performed to retain the validity of any repair claim.

Cost Effective

Routine maintenance equals cost savings. On average, 68% of emergency trouble calls are a result of not using routine maintenance.

Healthier Environment

Dirty, non-maintained equipment can cause dust mites, poor indoor quality, soiling of grilles, walls and furniture.

What Do Tech's Do When They Come Out to Do an ESA or PTU?

  1. Technicians examine the physical condition of the indoor and outdoor units. This includes taking model and serial numbers from the equipment.
  2. Technicians record the outdoor and indoor air temperature, which shows the effectiveness of the system.
  3. Technicians check the supply voltage at the disconnect.
  4. Technicians check the electrical connections to see if they need to be tightened, etc.
  5. Technicians check motor bearings to see if they need to be lubed or replaced. They also check the belts to see if they need replacement.
  6. Technicians will check the evaporator coil for cleanliness.
  7. Technicians check for the size of the heater pack and the amperage.
  8. Technicians will check the condensate drains.
  9. Technicians will check the emergency pan and pan switch.
  10. Technicians will visibly check the ductwork condition where accessible.
  11. In the outdoor sections, a Technician will clean the condensing coil as required, check wiring, check both the compressor amperage and fan motor amperage.
  12. They will also check the accumulator, charge robber, muffler and drier for any visible damage or corrosion.
  13. Technicians will check the TXV valve and reversing valve for operation.
  14. Technicians will check the refrigerant charge in the heating and cooling mode depending on the season.
  15. Technicians will also check the thermostat and calibrate if able.
  16. A Technician will check for safety and safety controls.
  17. Technicians will check the burner assembly and electrodes for cleanliness and adjustment for gas or oil furnaces.
  18. Technicians will check the heat exchanger for visible and / or apparent cracks, leaks and cleanliness for gas or oil furnaces.
  19. Technicians will check the fuel tanks for leaks and corrosion for gas or oil furnaces.
  20. Technicians will replace filters. If they are already done, they will leave some at the house. NOTE: Specialty or Media filters are subject to additional charge
  21. Lastly, the Technicians will recommend any action needed to insure safe operation and save you energy in the long run.
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