Our Most Recent Service Reviews
During the last dog days of summer I had the misfortune of having my geothermal hvac system stop working . I called Ra Hoy and they quickly responded and sent my tech Jeff Walton out to check it out. Thinking it was a different problem with the system ...Jeff quickly realized it was my well that had run dry. Going beyond his requirements he found me the name of a well driller to help me. Realizing that it was going to take a bit of time to get it repaired he arranged to have some wall units installed in my home. I was able to sleep at night and relieve my dog from endless panting. I can’t thank Jeff Walton and Ra Hoy enough for providing this kind of service. We are fortunate to have a company of this quality on the outer banks. I highly recommend them for all your hvac needs even the complicated ones. Susan Carman. Southern Shores
I wish I could give more stars ., Iwish I had the positive experience I had when Scott came to fix old system, but I replaced my whole hvac system and have had nothing but serious issues since. Mold, excessive moisture, supposedly due to damaged ducts ...during install, which I just learned caused joist tape to separate, water dripping from top floor registers, excessive water in pan as well as on unit which, is covered in water, this is after third repair and forth our fifth visit. During mold restoration, decon dripped out of return all over wood floors, and after several "repairs" and email from Doug staying someone would be out asap, it's now after 2 pm , no communication, nothing fixed. I loved my house, now I don't even want to step foot in there. Please make this right.
Professional from start to finish. The new install techs (Caleb & Ron) were incredibly professional, hard working, and well mannered. Jobsite was immaculate, attention to detail was on point. Best start to finish experience I have had for HVAC.
An actual person answered my phone call. They were prompt and explained exactly what was the problem. Excellent customer service. I would highly recommend this company.
On one of the hottest days of the year and with a house full of guests our CAC quit working upstairs on a Saturday. Scott Geiger from Hoy was at our house in a few hours, found the problem and repaired it quickly. Happy people from Colorado who could ...once more sleep in comfort! Thanks for wonderful service!
WE BID SEVERAL COMPANYS TO DO A HEAT PUMP REPLACEMENT AT OUR HOME. R. A. HOY WAS VERY PROMPT, PROFESSIONAL AND TRANSPARENT. THOUGH THEY WERE NOT THE LOWEST PRICED WE USED THEM BECAUSE THIS. CLEAN, EXCELLANT WORK WITH POLITE EMPLOYEES.
R.A. Hoy provided quick response to a failing HVAC system. An associate gave use a detailed estimate for replacement and the install date which happened on time and on budget with professional and courteous technicians. Job well done.
Extremely professional. Took extra precautions to take care of my house inside and out. Every person I talked to knows their job and are very good at it. Pleased!!!!!